FAQ
Questions hosts ask us.
What a turnover covers, what it costs and how the photos work. Ready for a price? The instant quote takes about a minute.
Answers
Airbnb cleaning, in plain words.
What's included in an Airbnb turnover clean?
Every turnover is worked from the same written checklist: beds stripped and remade, towels staged, bathrooms cleaned and sanitized, the kitchen reset, floors vacuumed and mopped, and surfaces wiped. Inside the fridge, laundry and folding, dishes done, trash taken to the street, supplies counted, and supply closet kept in order are all part of every clean at no extra cost. It ends with about 30 photos and a damage report.
See the full checklistHow much does Airbnb cleaning cost in Houston?
The base price per turnover is set by bedroom count: $145 for 1 to 3 bedrooms, $165 for 4 bedrooms, $185 for 5+ bedrooms. Each bed beyond the bedroom count adds $15, each square footage band from 2,500 adds $15, and each bathroom beyond 3 adds $10 ($5 for a half bath). Extras are priced up front.
Price your turnoverHow does the instant quote work?
Pick the size of the place and any extras, and the estimate updates as you go. When you send it, you continue to a secure Stripe page to save a card or bank account. Saving it does not charge anything; you are charged after the service is completed.
Get an instant quoteDo you do same-day turnovers?
Yes. When a checkout and the next check-in fall on the same day, add same day turnaround (+$15) to the quote and tell us both times. We plan the clean into the gap between guests.
Add it to a quoteWhat photos do I get after each clean?
About 30 photos from every turnover, room by room: inside the fridge and microwave, under the beds and sofa, and the supply stock on the shelf. Most cleaners send a handful of wide shots, if you ask.
See a full photo setWho pays for cleaning supplies?
Guest and cleaning supplies are billed at cost plus the payment processing fee, with no markup. Every turnover ends with a supply count, and anything below the level you set is restocked and logged to the job.
How restocking worksWhat if a guest leaves a big mess or damages something?
Damage and missing items are photographed and reported to you before the next guest checks in. If a stay leaves more than a standard turnover, such as post-party cleanup or bodily fluids, the excessive mess extra ($85) covers it.
How reporting worksHow much notice do you need?
Book at least 24 hours ahead. The time we give you is an arrival window, not a guaranteed start time, and we set it around your checkout and check-in.
Read the booking policyWhat areas do you serve?
Houston and nearby cities: Houston, Katy, Cypress, Spring, The Woodlands, Sugar Land, Pearland, Humble, Galveston.
Houston service areaDo I need STRatus Stays management to book a clean?
No. Turnover cleaning is a standalone service. You keep running your listing however you run it now.
See pricingDo you work with property managers and co-hosts?
Yes. Property managers and co-hosts get portfolio pricing by quote rather than the published per-turnover rates.
Property manager inquiryStill have a question?
Send it to our team, or see how we clean first.
